1. Promoter
This promotion is run by Character.com, Portcullis House, Kingsway, Swansea, SA5 4DL (“Promoter”).
2. Eligibility
2.1 The competition is open to residents of the United Kingdom aged 18 years or over.
2.2 Employees of the Promoter, its group companies, or any parties directly involved in the administration of this promotion are not eligible to enter.
2.3 No purchase is necessary to enter.
3. How to Enter
3.1 To enter, participants must:
Like the promotional post
Comment with the specified emoji
Follow @characterdotcom on Instagram or Facebook
3.2 Entries must be submitted via the official Character.com Instagram or Facebook channels during the Promotional Period.
3.3 Unlimited entries are permitted; however, each comment counts as one entry and must comply with these Terms & Conditions. Automated, bulk, or third-party entries are not permitted and will be disqualified.
4. Promotional Period
The competition opens at 10:00 (BST) on Wednesday 12th August and closes at 10:00 (BST) on Wednesday 26th August. Entries received outside this period will not be valid.
5. Winner Selection
5.1 One (1) winner will be selected at random from all valid entries using a fair and verifiable process.
5.2 The draw will take place within 5 working days of the closing date.
6. Prize
6.0 The Prize is provided by Character.com, Portcullis House, Kingsway, Swansea, SA5 4DL (“Prize Provider”).
6.1 The winner will receive a Back to School K-Pop Bundle, including:
K-Pop Backpack
K-Pop Water Bottle
K-Pop Notebook
K-Pop Pencil Case
K-Pop Stationary
K-Pop Stickers
K-Pop Keyring
K-Pop Badges
K-Pop Sweatshirt
6.2 Prize details are correct at the time of publication but are subject to availability. The Promoter reserves the right to substitute the prize (or any part of it) with an alternative of equal or greater value if necessary.
The Prize Provider and the Promoter accept no responsibility for entries not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
7. Prize Conditions
7.1 The prize is non-transferable, non-refundable, and cannot be exchanged for cash or alternatives.
7.2 Prize elements must not be resold.
ADDITIONAL points:
- (11) The winner will be contacted by the Prize Provider via the details provided at the time of entry as soon as practicable after the Draw Date (the “Notification”). To claim the Prize, the winner must respond to the Notification as set out in the Notification within fourteen (14) calendar days of the date of the Notification.
- (12)The winner's response must explicitly confirm their acceptance of the Prize and provide all necessary information required by the Prize Provider to arrange the Trip. This includes, but is not limited to:
i) the full first and last names and passport details (if applicable) for the winner and all accompanying guests (up to four (4) additional persons as described above); and
ii) their preferred dates of travel.
(13) The Prize Provider will make all reasonable efforts to contact the winner. If the winner cannot be contacted or is not available, or if the winner does not respond to the Prize Provider within 14 days of being notified by the Prize Provider that they have won in accordance with sections 11 – 12 above, then the winner's Prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process described above. The Prize Provider does not accept any responsibility if the winner is not able to take up the Prize.
(14) The Prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered.
(15) The Prize Provider reserves the right to replace the Prize with an alternative prize of equal or higher value if circumstances beyond the Prize Provider’s reasonable control make it necessary to do so.
8. Winner Notification
8.1 The winner will be contacted via direct message from the official @characterdotcom account within 5 working days of the draw.
8.2 The winner must respond within 5 days of notification confirming that they accept the prize. Failure to do so may result in forfeiture of the prize and selection of an alternative winner.
8.3 The winner understands that their details will be shared with the Prize Provider in order to book the Prize.
8.4 The winner must actively cooperate with the Prize Provider to facilitate the booking. Failure to respond to communications from the Prize Provider, or a failure to provide required guest details and travel availability within a reasonable timeframe, may result in forfeiture of the prize and the selection of an alternative winner.
9. Publicity
The Promoter may request that the winner participate in reasonable publicity relating to the promotion. Participation is at the winner’s discretion.
10. Limitation of Liability
10.1 The Promoter does not accept responsibility for entries not successfully completed due to technical faults or any other reason.
10.2 To the fullest extent permitted by law, the Promoter shall not be liable for any loss, damage, or injury arising from participation in the promotion or acceptance of the prize.
11. Data Protection
Personal data supplied during this promotion will only be processed as necessary to administer the competition and in accordance with applicable data protection legislation.
12. Platform Disclaimer
This promotion is in no way sponsored, endorsed, administered by, or associated with Instagram or Facebook.
13. General
13.1 The Promoter reserves the right to refuse entry or disqualify any entrant who does not comply with these Terms & Conditions or who is suspected of fraudulent activity.
13.2 The Promoter reserves the right to cancel, amend, or suspend the promotion where necessary due to circumstances beyond its reasonable control.
13.3 The Promoter’s decision is final and no correspondence will be entered into.
13.4 These Terms & Conditions are governed by English law.
Promoter Address:
Character.com
Portcullis House
Kingsway
Swansea
BA5 4DL
AUD $
